Returns & Exchanges

At Indus Valley, we want you to be completely satisfied with your sustainable beauty journey. If our natural products don't meet your expectations, we offer a 30-day return policy for unopened and unused items.

1

Initiate Your Request

Log into your account or contact our customer care team with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Carefully pack the unused items in their original eco-friendly packaging to ensure they are not damaged during transit back to our warehouse.

3

Ship the Items

Affix the provided return shipping label and drop off the package at your nearest authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing